Privacy Policy

Information We Collect

FlashSwordConnect collects various types of information when you use our budget benchmarking platform. This includes personal details you provide during registration, such as your name, email address, and company information. We also gather usage data about how you interact with our platform, including which features you access and how frequently you use specific tools.

• Account registration information (name, email, company details)
• Financial data uploaded for benchmarking purposes
• Technical information including IP addresses and browser details
• Communication records when you contact our support team
• Usage analytics to improve platform functionality

How We Use Your Information

Your information helps us provide and improve our budget benchmarking services. We use personal data to create and maintain your account, process your requests, and deliver the analytical insights you're looking for. Usage data helps us understand which features are most valuable and where we can make improvements.

We also use your information to send important updates about our platform, security notifications, and occasionally information about new features that might benefit your work. You can always opt out of non-essential communications through your account settings.

Information Sharing and Disclosure

FlashSwordConnect does not sell, rent, or trade your personal information to third parties. We may share aggregated, anonymized data for industry research purposes, but this never includes information that could identify you or your organization specifically.

• Service providers who help us operate our platform (hosting, analytics, support)
• Legal authorities when required by Vietnamese law or legal process
• Business partners only with your explicit consent for specific collaborations
• Emergency situations where disclosure is necessary to prevent harm

Any third-party service providers we work with are contractually bound to protect your information and use it only for the specific services they provide to us.

Data Security Measures

We implement comprehensive security measures to protect your information. Our platform uses industry-standard encryption protocols, secure data centers, and regular security audits. All data transmission occurs over encrypted connections, and our servers are protected by multiple layers of security.

However, no internet-based service can guarantee complete security. We continuously monitor for potential vulnerabilities and update our security practices to address emerging threats. If we ever discover a security incident that affects your data, we'll notify you promptly according to Vietnamese data protection regulations.

Your Rights and Choices

Under Vietnamese data protection laws and our commitment to user privacy, you have several important rights regarding your personal information. You can access, update, or delete your account information at any time through your account dashboard.

• Access all personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your account and associated data
• Download your data in a portable format
• Opt out of marketing communications while keeping your account active
• Restrict certain types of data processing

To exercise any of these rights, simply contact our privacy team using the information provided below. We'll respond to your request within 30 days as required by Vietnamese law.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet legal requirements. Account information remains active while you maintain your subscription. After account closure, we typically delete personal data within 90 days, though some information may be retained longer for legal compliance or legitimate business purposes.

Financial benchmarking data uploaded to our platform is anonymized and may be retained longer to improve our industry insights and platform accuracy. This anonymized data cannot be traced back to your specific organization.

International Data Transfers

While our primary operations are based in Vietnam, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Vietnamese data protection standards.

We work only with service providers who demonstrate adequate data protection measures and commit to handling your information with the same level of protection we provide.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify active users via email and display a notice on our platform. The updated policy becomes effective 30 days after notification, giving you time to review the changes.

We encourage you to review this policy regularly to stay informed about how we protect your information. The current version date is always displayed at the top of this page.